Returns & Exchanges

At Dot's Card Shop, we want you to be completely satisfied with your fashion finds; if you are not, we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags remain attached and the garments are in their original condition to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original packaging and include the printed return authorization slip inside the box.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your returned items, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing